A wicker basket filled with orange roses, green leaves, and red berries sits on a table in a festive, decorated room with a pink tufted sofa and a Christmas tree.

Customer Service

The alstroemeria flower is a symbol of support. How can we give you a bunch today?

Your Rewards Account

For every dollar spent, you'll receive one reward point. You can redeem your reward points during checkout for cash savings on future orders. That's the Power of Petal Rewards.

Flower Care & Information

Our passion is everything flowers and we want to share! From tips on keeping your flowers fresh to seasonal decorating ideas to the meaning of flowers, we have you covered.

Main Location

263 North Avenue
Webster, NY 14580
(585) 872-1823
See All Locations

Business Hours

Mon - Fri: 9AM to 5PM
Saturday: 9AM to 4PM
Sunday: Closed

See Full Hours

Policies & Procedures

We are dedicated to delivering your floral and gift orders in a timely manner. The actual time and date your order is delivered is affected by the time of day your order is placed, the method of delivery or shipping you select, weather conditions, and whether or not the destination is a remote location. Our delivery policies explain the delivery options available to you and how we process orders.

Complete Policies & Procedures

A Word from Our Customers

Average Rating:
5.0
Total Number of Reviews:
305
 
  • October 14, 2023
    Hilda
    My daughter was thrilled with her birthday flowers! Thank you very much for the outstanding product. Sincerely, Hilda
    Kittelberger Florist & Gifts
    We are overjoyed to hear that we could help, Hilda. Thank you for sharing your experience with us.
  • October 10, 2023
    Karen b
    My granddaughter loved her flowers
    Kittelberger Florist & Gifts
    We're so happy to hear she enjoyed the arrangement, Karen! We are delighted to hear that we could help you and we appreciate your support!
  • October 5, 2023
    Courtney H
    Thank you for the swift ordering and delivery to my dear friend who was in the hospital due to a traumatic event.
    Kittelberger Florist & Gifts
    Thank you for sharing such a kind and thoughtful review with us, Courtney. We are honored to have been able to help you.
  • October 5, 2023
    Victoria R.
    I always order my flowers from Kittlebergers because of your excellent design taste, high quality products, and prompt friendly service. Our church has been doing business with you for years and that's developed into a strong relationship. Thus I referred you to my company, who now also orders their flowers from you and always with great results. A more recent example is the flower arrangements that you designed for my retirement party. They were spectacular!
    Kittelberger Florist & Gifts
    Thank you for sharing such a kind and thoughtful review with us, Victoria. We're honored to be your florist of choice, and we appreciate your support!
  • September 28, 2023
    Mike P
    I ordered from out of town on lIne It was delivered the next day Our friends were very Happy
    Kittelberger Florist & Gifts
    We are delighted to hear that we could help you, Mike! Thank you for shopping with us!
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